Privacy Policy

Last Updated: May 22, 2026

This Privacy Policy describes how HigherSync ("we," "us," or "our") collects, uses, and protects your personal information when you visit our website highersync.com (the "Site") or purchase our digital products.

1. Data Controller

2. Information We Collect

2.1 Information You Provide

We collect information you voluntarily provide when you:

• Make a Purchase: Name, email address, and payment information (processed by ClickBank)
• Subscribe to Free Content: Email address for delivering free protocols
• Contact Us: Any information you include in communications

2.2 Information Collected Automatically

When you visit our Site, we may automatically collect:

• IP address (anonymized)
• Browser type and version
• Device information
• Pages visited and time spent
• Referring website

2.3 Cookies and Tracking

We use essential cookies for Site functionality. We do not use third-party tracking cookies for advertising purposes. Any analytics are privacy-focused and do not track individual users across websites.

3. How We Use Your Information

We use your personal information to:

• Process and fulfill your orders
• Deliver purchased digital products via secure download links
• Send transactional emails (order confirmations, download links)
• Respond to your inquiries and provide customer support
• Comply with legal obligations
• Prevent fraud and abuse

We do not sell, rent, or share your personal information with third parties for marketing purposes.

4. Payment Processing

All payments are processed by ClickBank (Keynetics Inc.), a trusted third-party payment processor. We do not store or have access to your full credit card details. ClickBank's privacy practices are governed by their own privacy policy, available at clickbank.com/privacy-policy.

5. Data Retention

We retain your personal information only for as long as necessary to:

• Fulfill the purposes outlined in this policy
• Comply with legal, accounting, or reporting requirements
• Resolve disputes and enforce agreements

Order records are retained for 7 years for tax and legal compliance. Email addresses for free opt-ins are retained until you unsubscribe.

6. Your Rights (GDPR)

If you are located in the European Economic Area (EEA), you have the following rights under the General Data Protection Regulation (GDPR):

• Right of Access: Request a copy of your personal data
• Right to Rectification: Request correction of inaccurate data
• Right to Erasure: Request deletion of your data ("right to be forgotten")
• Right to Restrict Processing: Request limitation of processing
• Right to Data Portability: Receive your data in a structured format
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Withdraw consent at any time

To exercise these rights, contact us at privacy@highersync.com. We will respond within 30 days.

7. Your Rights (California - CCPA)

If you are a California resident, you have the right to:

• Know what personal information is collected
• Know whether your data is sold or disclosed
• Say no to the sale of personal information (we do not sell data)
• Access your personal information
• Request deletion of your information
• Equal service and price (non-discrimination)

8. International Data Transfers

Your information may be transferred to and processed in countries outside of your residence, including Germany and the United States. We ensure appropriate safeguards are in place, including Standard Contractual Clauses approved by the European Commission.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• SSL/TLS encryption for all data transmission
• Secure server infrastructure
• Limited access to personal data on a need-to-know basis
• Regular security assessments

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

10. Third-Party Services

We use the following third-party services:

• ClickBank: Payment processing and order fulfillment
• Resend: Transactional email delivery

These services have their own privacy policies governing their use of your data.

11. Children's Privacy

Our Site and products are not intended for children under 16 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by the "Last Updated" date at the top. We encourage you to review this policy periodically.

13. Contact Us

For questions about this Privacy Policy or to exercise your rights, contact: